Our Services

Strategy & Business Planning

I offer a full 360-degree scoping service of your commercial operation, focusing on increased income opportunities including new revenue streams, improved efficiencies, increased profitability and future sustainability.

Store Concept, Design & Project Management

Throughout my career, I have designed, planned and project managed many retail spaces, focusing on store treatment and aesthetic, range placement and effective adjacencies to maximise income and profit per metre.

Operational

I have enjoyed a fulfilling and successful career at a senior level across many retail sectors and demographics including High Street, Retail Parks, Department Store and of course the cultural sector with Tate.

Financial

However successful your retail income might be, this is not always demonstrated on the bottom line due to a lack of control on operational costs, payroll spend cost of sales and gross margin results.

Supply Chain, Range Planning & Product Development

Your retail operation is only as good as your retail proposition, which should be an extension or representation of the collection, exhibition, venue, or location.

People Development

We like to think our teams deliver the best levels of customer service, but how can we be sure, and is good levels of service enough. We have all experienced good levels of service, but where the customer experience is lacking.

Retail Surgery

Designed with the smaller retail operation and venue in mind. If you require help with a specific commercial challenge but have little budget to engage professional support for a day, my retail surgery may be the answer

Visual Merchandising, Store Treatment & Narrative

I offer a full 360-degree scoping service of your commercial operation, focusing on increased income opportunities including new revenue streams, improved efficiencies, increased profitability and future sustainability.

Interim Leadership Support

We like to think our teams deliver the best levels of customer service, but how can we be sure, and is good levels of service enough. We have all experienced good levels of service, but where the customer experience is lacking.

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What makes us different?

A Full Comprehensive Service

Though highly skilled in the front-end elements of retail operations, I also have the knowledge and experience of the support functions that contribute to the success and sustainability of a retail business, including supply chain, logistics, product development, buying and finance.

This breadth of experience enables Paul Ogburn Consultancy to provide an end-to-end 360-degree service, ensuring your business excels across the 5 essential measures for financial health, operating with maximum efficiency to support a sustainable future.

 

 

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Retail Surgery

Designed with the smaller venue in mind, though not exclusively.
If you require support with a specific retail challenge or project but have little or no budget to engage professional support for a day, retail surgery may be the answer.

Book a one-to-one consultation with me by the hour to find a solution to your challenge or support with your project, for a nominal cost of £100. The retail surgery is open on the last Friday of every month and on a first come first serve basis, so book your hour today.

Paul Ogburn Consultancy is delighted to offer a 20% discount to members of ACE, ASVA and AIM.

 

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People Development Programes

Paul Ogburn Consultancy can support your business with a range of people development tools and training programmes, including 1/2-day senior management team programmes covering topics like performance management, behaviour framework, retail standards, data analysis and more.  Smaller module training programmes are also available, focusing on the day-to-day operational teams, covering topics like visual merchandising, retail standards and delivering the very best customer experience, plus many more.

Paul Ogburn Consultancy also offers bespoke training programmes aligned to your brand guidelines, mission and values.

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